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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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My laptop will not install updates. It goes from "installing

Customer Question

My laptop will not install updates. It goes from "installing updates" to "unable to install uppdates. This happens at least two times which can take up to an hour to be able to use the laptop.
Submitted: 1 month ago.
Category: Laptop
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please the version of windows you are running?

Thank you

Customer: replied 1 month ago.
Windows 10. But you have charged me $43.01 and I don't believe I signed up to pay that much for an answer. If you are charging me that for an answer, then I don't want any of your service and I will dispute the charge with my bank.
Expert:  Richard replied 1 month ago.

Hi there

for all payment questions please email customer service on***@******.***

Once you have the information you need then let me know when we can continue