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Ask Specialist Sean S. Your Own Question
Specialist Sean S.
Specialist Sean S., Computer Support Specialist
Category: Laptop
Satisfied Customers: 928
Experience:  5+ years IT experience. A+, Net+, Security+ certified
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S. Having trouble getting new Seagate Backup Plus to work.

Customer Question

for Specialist Sean S.
Having trouble getting new Seagate Backup Plus to work. Can you help?
Submitted: 9 months ago.
Category: Laptop
Expert:  Specialist Sean S. replied 9 months ago.

Greetings! Sorry for the delay in getting back to you yesterday

Expert:  Specialist Sean S. replied 9 months ago.

I'm sure I can help. What problems are you having or experiencing so I can see what isn't working right?

Customer: replied 9 months ago.

Hello. In the meantime, I decided to uninstall the software and download fresh from their website. That seemed to do the trick. Thanks anyway.

Expert:  Specialist Sean S. replied 9 months ago.

No worries...glad it worked for you. I'll be much more active in the near future. Please don't hesitate to ask if you need anything

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