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That depends upon the brand and perhaps the model, of your wireless keyboard and mouse.
Please let me know, with the Reply To Expert function, so I can advise you accurately. Thanks.
Go to the
program, then open the Keyboard Devices branch.
For all keyboard devices listed, set the
Allow this device to wake the computer
option to be checked, or enabled, then save the changed setting for all such keyboard devices, by clicking on the OK button to close and save the changed setting.
Then restart the computer.
See if that helps with the issue.
Let me know the result please, so I can be sure this advice solves the problem. Thanks.
I think that if one keyboard has no Power Management and is given a characterless listing like 'Standard PS/2 keyboard', then it probably is your wireless keyboard. And you may need to install the exact and full drivers for it on your computer.
For the m510, that driver for Windows 10, would be here:
... er, the m510 is a mouse, but the keyboard? how is it connected, exactly?
and the m510 is a Logitech mouse, so how can your keyboard use the same wireless facility? that shows up to my perceptions and knowledge, and something quite wrong with this system.
The question can be paused as much as you need, for a week at least, since you have requested it.
If you did not re-install the drivers for the mouse and keyboard, then you may have problems with fine points of their operation after an upgrade to Windows 10 takes place. This is a commonplace fact about modern upgrades of Windows versions.
Whenever you want to take up the case again, I can instruct you as to what to try. Thanks.
I don't know where the seemingly random variations are coming from.
It may depend upon your Power Options settings... those govern how the computer reacts to being idle for a time, and sometimes it will 'sleep' - which can be wakened from my a mouse or keyboard touch or movement... and sometimes it will 'hibernate', which cannot be wakened from by a mouse or keyboard *anything*.
and then to
(under Hardware Options, perhaps)
and click on
Change Plan Settings
for whatever plan you have for Sleep and Hibernate and Shut Down options.
(Note: the computer will not wake with mouse nor keyboard from Hibernate nor from Shut Down... it will wake from Sleep with mouse or keyboard, though. I think this sort of setting may be the problem you are asking about... if you need remote control support for adjusting these settings, let me know, please.)
NumLock status can depend upon whether you are in a text-oriented program like MS Word, or a graphics-oriented (or, non-text-entry-oriented) program, like a game or a graphics composition program.
Let me know how it goes, hopefully I can provide further context for the problem, if not the specific solution (after all, I'm not there in person...)
But there may be a setting in the BIOS Setup for the NumLock status, depending upon which BIOS it is.
Also it might have to do with what program you were in before Sleep set in and the state of the machine was saved.
Ah. The Classic Detroit Approach, in other words.
As I said, look in the BIOS Setup for a NumLock State setting. Or 'Default NumLock State'. Some BIOS Setups do have that.