Laptop Questions? Ask a Laptop Technician for Answers ASAP!
Hello! My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
is this a user account login password ***** ask for password ***** disc
OR a bios password ***** black background?
What operating system is installed on the computer? Windows 7/8/10
How to restore the computer to factory settings:
IMPORTANT: The recovery process deletes information stored on the internal storage drive. Be sure to save your work to external media before executing the recovery.
B. If step A does not work, please order Toshiba Recovery disc directly from Toshiba team: https://support.toshiba.com/repair
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Else please take a second to rate my service by clicking the stars at the top of the screen then submit, that would be greatly appreciated.Thank you, ***** *****