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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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My Toshiba Satellite P845t-S4305 came with windows 8 and

Customer Question

My Toshiba Satellite P845t-S4305 came with windows 8 and later upgraded to windows 8.1.
Windows automatically upgraded the laptop to windows 10 in 2015. I have just found out now that my DVD drive is not working. I get a message that my DVD driver is not recognized by Windows.
Can I get suport from you to rectify this problem?
Submitted: 1 month ago.
Category: Laptop
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?