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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My computer hard disk crashed, I had it replaced locally but

Customer Question

my computer hard disk crashed, I had it replaced locally but I lost all to the toshiba programs that came installed on the model Satellite L505-S6946, is thire any way to get them on a dvd so that thay can be reinstalled?
JA: Just to clarify, what's the exact model of your Toshiba? And what operating system are you running?
Customer: I am now running Windows 10 Home Editon and I think its 64 bit
JA: What troubleshooting have you tried?
Customer: I ran a program to update all the drivers but that is all and its the satellite L505-S6946
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: can we talk on the phone? my home No. is (###) ###-####
Submitted: 3 months ago.
Category: Laptop
Expert:  ChrisC replied 3 months ago.

Hi, my name is ***** ***** welcome to JustAnswer!

It's a possibility that the programs will be available for download from Toshiba, but it's unlikely. Do you know the exact model of the machine?