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SladeV
SladeV, Computer Repairer
Category: Laptop
Satisfied Customers: 39
Experience:  Attended college for computer networking an repair
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I am getting the boot device failure message on my G50

Customer Question

I am getting the boot device failure message on my G50 laptop. I am in the insideH20 setup utility. What are the proper settings for boot mode?
Submitted: 10 months ago.
Category: Laptop
Expert:  SladeV replied 10 months ago.

My name is ***** ***** I will help you to the best of my ability. There is no proper setting for your boot start up, you should have it to boot from a floppy drive if it can then the cd, and you should see your harddrive. Likely, that you need to set the boot order but, doesn't mean that it's wrong

Customer: replied 10 months ago.
In the information page, it says Hard Drive Not Detected. In the Boot Menu someone advised changing boot mode from UEFI to Legacy Support and Saving.
Customer: replied 10 months ago.
Hey Robert, I need to leave for work in about 40 minutes. 8:50 on EDT.
Customer: replied 10 months ago.
Thanks, Robert! Unfortunately, I am off to work and will have to bring the laptop to Geek Squad. Hopefully, my $5 deposit covers your one response.
Expert:  SladeV replied 10 months ago.

Sorry, I have been rather busy. It could be the harddrive has failed too. $5, for attempting to resolve the issue is fine

Expert:  SladeV replied 9 months ago.

I still have not received payment from you

Customer: replied 9 months ago.
I thought the initial $5 payment would suffice. I will re-visit.
Expert:  SladeV replied 9 months ago.

You need to rate the service