How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

It wont turn on I think the mother board is dead, just

Customer Question

it wont turn on I think the mother board is dead
JA: How long has this been going on?
Customer: just yesterday, it is only 11 months old
JA: What troubleshooting have you tried?
Customer: checked the power supply, it works, I push the powere button it lights for a few secondsm then nothing happens
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no that is all I can think off
Submitted: 3 months ago.
Category: Laptop
Expert:  Jason Jones replied 3 months ago.

Hello,
I am the person that will be helping you today.

With which device are you having troubles? Is this a computer, laptop, or other device? Please, give me the full brand and model name of the problem device.

I will be standing by, looking forward to your response.

Thank you,
Jason