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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Acer been hacked. What do I do? Where do I find this

Customer Question

Acer been hacked. What do I do?
JA: Just to clarify, what's the exact model of your Acer? And what operating system are you running?
Customer: Where do I find this informance. So I ' not spelling well today
JA: What troubleshooting have you tried?
Customer: 've read different sites on the internet. I'm afraid I'll do something wrong. It talks about changing my password ***** getting a new browser.
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: They talk about malwarebytes. Type that in and you get alot of different sites
Submitted: 3 months ago.
Category: Laptop
Expert:  Kevin T replied 3 months ago.

Hi

We need to act on this right away. Can I connect and clean your device?

Customer: replied 3 months ago.
Customer: replied 3 months ago.
I forgot I froze that account because of fear of hacking Shall I try the other card I have
Expert:  Kevin T replied 3 months ago.

No problem :)