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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Laptop computer will not connect to my wireless printer,

Customer Question

laptop computer will not connect to my wireless printer, sewing machine or my cutter
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: operating system windows 10 printer is hp all in one 110 the sewing machine is a Janome 15000
JA: What troubleshooting have you tried?
Customer: I checked to see if that everything was connected to wifi that was positive I disabled the firewall & I tried to check the computer without success
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: I don't know of anything
Submitted: 3 months ago.
Category: Laptop
Expert:  Cody replied 3 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 3 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?