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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Product information not valid. system board 00A product

Customer Question

product information not valid. system board 00A product serial number
JA: What kind of computer do you have? Do you know what Operating System (OS) you're running?
Customer: Presario cq57 windows 10
JA: Have you installed any updates recently? What troubleshooting have you tried?
Customer: no updates trying to get the techsheet from hp but its not loading
JA: Anything else you want the computer expert to know before I connect you?
Customer: nope
Submitted: 6 months ago.
Category: Laptop
Expert:  Cody replied 6 months ago.

What is the issue going on, are you logged into your computer?