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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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Three problems: Cursor drifting Touch screen not responding

Customer Question

Three problems:
Cursor drifting
Touch screen not responding
Keyboard entering numerals instead of letters
Toshiba portege ultrabook
Submitted: 2 months ago.
Category: Laptop
Expert:  technicalcat replied 2 months ago.

Hello Gary, and thank you for using this service.

Sorry to hear you are having trouble.

I am an experienced and educated IT professional, and will see what I can do to

Are the problems you are describing constant, or intermittent? Also, what specifically is going on with the keyboard? Are you getting number when you press letter keys?

Expert:  michelleclive replied 2 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

let me know what time you will be available i will assist you to fix the problem.