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Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I want to do a remote connection to fix my scanning problem,

Customer Question

I want to do a remote connection to fix my scanning problem
JA: How long has this been going on?
Customer: a couple days
JA: What troubleshooting have you tried?
Customer: none really
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no I already deposited 10 dollars for this service
Submitted: 9 months ago.
Category: Laptop
Expert:  ComputerHammer replied 9 months ago.

Hi, I'm Jamie.

Sorry to hear that you're having trouble with this but I'll do my best to help.

I'll start up a remote session and you can show me what it's doing.

Customer: replied 9 months ago.
ok

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