Hi , I`m Jack , I will be helping you today Can you please send me a reply when you are ready to proceed ?
Are we talking about a tv here and scanning channels ?
O.k then your question is in the wrong category
Just standby and I`ll see about having it changed
Hi! My name is ***** ***** I'm happy to help!
Is the scanner connected with a USB cable or wirelessly?
What happens when you try to scan?
What version of Windows is on your computer? What is the model of the printer?
Ok. Go to the 'tile' screen by clicking start. When you see all your tiles, start typing 'scan'. The first result should be a program called Windows Fax and Scan. Open this. When it is open, click on New Scan, then Preview. Does it tell you there are no scanners installed?
Ok, click the link HERE and click the orange Download button next to full feature software and driver. Install this new driver, and hopefully it will install a scanner along with your printer.