Hello and welcome to justanswer. My name is***** will be assisting you today.
Are you using IE for browsing web pages?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?
Note: - Please reply using the box below.
What all web pages are open now other than this page also are you using a torrent downloading applications ?
Do you have any other web browser installed like Google chrome or Mozilla Firefox ?
Please answer my above questions so that i can help you better.
Could you please try opening web pages in chrome and see if that also has the same issue.
Let me know
To do remote support please click on this link http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=2fe73023-982d-456b-883d-30a333e9be04 that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it. If it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.
OK when will you be back and i am cancelling the remote support for the time being.
Checking to see whether you still need help.
Please let me know.
Note:-To reply back to me use the reply box below.