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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My toshiba laptop is locked up, all I have is a black screen

Customer Question

my toshiba laptop is locked up, all I have is a black screen with a blue box asking for a password ***** I do not have. can you help?
Submitted: 7 months ago.
Category: Laptop
Expert:  Isaac Franklin replied 7 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Are you referring to losing your windows login password? Or is it asking for something else?

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