Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
How old is the laptop?When do you get the green screen and it doesnt change or does it load windows or boot up?
if you move the screen slightly up or down do you see any difference?
which number you are looking for?
you only have to wait till i analyze the issue and then reply back.