My name is ***** ***** I'll be assisting you today.
Do you have any lights on or is everything gone black?
OK, turn off your laptop. Disconnect from power. Take the battery out. Count to 10, and put it back in and see if it will turn on.
All is not lost yet. A blinking power light is a good thing. It may be saveable but I can't guarantee but I promise to help you do everything we can to fix it.
What exact model is this Chromebook?
Are you able to hear a fan or do you feel the hard drive kicking on when you shut it down and turn it back on?
That's great! Was there anything else I could do for you today?
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Just following up to see if you were still up and running! Thank you!
Ok! If there are further issues, please let us know!