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Viet - Laptop Tech
Viet - Laptop Tech, Computer Support Specialist
Category: Laptop
Satisfied Customers: 35232
Experience:  Ten years of laptop (and desktop) hardware and software support; Windows 10 8 7 Vista XP & Mac.
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WHEN I USE MOZILLA, IT SWITCHES MY SCREEN TO ASK.COM. HOW

Customer Question

WHEN I USE MOZILLA, IT SWITCHES MY SCREEN TO ASK.COM.
HOW CAN I ELIMINATE THIS AND STILL USE MOZILLA?
Submitted: 3 months ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 3 months ago.

Hi,

I'm sorry about the issue. In Mozilla Firefox, please click on the 3-bar icon at the upper right corner, then click on Options, then delete everything in the Home Page box. Then close Mozilla Firefox, and re-open it and check.

- Another solution: In Mozilla Firefox program, click on the 3-bar icon at the upper right corner, then click on ? (the question mark) icon at bottom, then click on Troubleshooting Information, then click on Refresh Firefox..., and Refresh Firefox again. Then wait a bit and check.

Please reply at the box below to continue. Thank you,