How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I was informed that my Toshiba laptops had to have their

Customer Question

I was informed that my Toshiba laptops had to have their batteries changed due to a recall. I was told to take them to the store where I bought them, Office Depot. Office Depot informed me that they do not do batteries. A call to Office Depeot help asked for a recall number or protocol. QUESTION: Why is there a recall? Does the recall have a protocol number? Where can I take my laptops to get them fixed so they are safe and our house and body persons are safe?
Submitted: 9 months ago.
Category: Laptop
Expert:  bmelke replied 9 months ago.

Hi my name is ***** ***** I will be helping you today. Please click on the following link It will give you an option to check if your laptop is affected. Please let me know the results.

Related Laptop Questions