Hello and welcome to justanswer. My name is***** will be assisting you today. I will try my best to help you
Just to clarify did this screen brightness issue happened all of a sudden or did you accidentally reduced the brightness using the function keys ?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10?
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Please answer my above questions so that i can help you better.
Thank you for the details.I apologize for the delay in getting back to you.
Is the screen too dim that you can hardly see anything on the screen or just little dim?
The reason why i am asking is that if the back-lit tube is not functioning this can happen.
Try to increase the brightness by doing the following
Press and hold FN key then use the up and down arrow keys to increase and decrease the brightness.
Let me know how it goes.
Sir checking to see whether you still need help.
Please let me know.
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