How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I have an Asus x551m will not power up today push power

Customer Question

i have an Asus x551m will not power up today push power button, power light comes on however black screen, after approx 35 seconds power light goes out
Submitted: 4 months ago.
Category: Laptop
Expert:  Rylan Sharpe replied 4 months ago.

Hello, I have many years of experience in Computer support. I am happy to help you with your question.

Expert:  Rylan Sharpe replied 4 months ago.

Do you get the same result, weather the computer is plugged in or on just battery?

Expert:  Rylan Sharpe replied 4 months ago.

I am sorry, I did not get your response. You can type into the box on the bottom of this page and send me your response.

Customer: replied 3 months ago.
Waiting on technician