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Bhavik Joshi
Bhavik Joshi, Computer Software Engineer
Category: Laptop
Satisfied Customers: 418
Experience:  Product Developer at Computer Science Corporation
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My batter says its not charging

Customer Question

my batter says its not charging
Submitted: 7 months ago.
Category: Laptop
Expert:  Bhavik Joshi replied 7 months ago.

Hi Welcome to JustAnswer

Since when this problem started happening ?

Expert:  Bhavik Joshi replied 7 months ago.

Please try this and let me know how it goes :-

Get to Device Manager, Uninstall Battery driver & restart your machine

Customer: replied 7 months ago.
didntt work
Expert:  Bhavik Joshi replied 7 months ago.

Ok. Are you sure its charging's issue only. Do you see any changes on your screen when you plug your charger, I mean any charging symbol ?

Also try using some other switchboards,some other laptop and charger combination to see if it not hardware issue.

Expert:  Bhavik Joshi replied 7 months ago.

Also check if battery settings are not wrong

In the Control Panel, open up the Power Options. Open the plan settings and visually check that all are properly set.

Expert:  Bhavik Joshi replied 7 months ago.

You can also try removing battery and charger out and press the power button for 10 seconds and see if helps in your case.

Customer: replied 7 months ago.
still doesnt work
Expert:  Bhavik Joshi replied 7 months ago.

It seems like it is a battery's issue and you will have to replace your battery if charger and battery port/socket is not having any problem.

Expert:  Bhavik Joshi replied 7 months ago.

Above steps which you performed made sure that there is nothing wrong with laptop and/or its battery settings.

Expert:  Bhavik Joshi replied 7 months ago.

Does this issue still persist ?