Hello Chris, and thank you for choosing JustAnswer.com
Do you have a monitor you can connect this laptop to?
The reason is......you likely have failure on the monitor LCD screen, and if that is true, connecting this laptop to an external monitor should yield good picture on the external.
But if the picture looks the SAME on the external monitor, then its NOT the LCD screen, its the VIDEO CHIP (card, or onboard chip) has failed, or is in the process of failing.
Thats the BEST WAY to find out EXACTLY what the issue is.
Please take a moment to rate and submit.
Okay Chris, but this will NOT remian open for 2 weeks.....it only remians open for about 7 days in total, and then will time out.
So you will have to open ANOTHER request once you get back, unfortunately.
Ofcourse, when my answer works, and your not able to rate or pay (because its timed out due to lack of activity)......I guess you got a freebie......maybe you will come back and ask another question?