How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I am getting a message that laptop has spyware and a virus.

Customer Question

I am getting a message that laptop has spyware and a virus. cannot get anywhere. I just turned it on and soon will be all popups. can you help?
Submitted: 10 months ago.
Category: Laptop
Expert:  ChrisC replied 10 months ago.

Hi Sandra, my name is ***** ***** welcome to JustAnswer!

Are you saying you get this message as soon as you log in to the computer? Also, what version of Windows are you running?

Related Laptop Questions