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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Updated bios to version 2104. Lost my USB ports. Windows

Customer Question

Updated bios to version 2104. Lost my USB ports. Windows boots up but mouse and KB do not work
Submitted: 4 months ago.
Category: Laptop
Expert:  Kevin T replied 4 months ago.

Hi

Whats your make and model of pc

Expert:  michelleclive replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

what is the make and model of the computer?