Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.
Has it ever connected to a modem/router inthe past?
what is the make/model of the computer?
Payment for this service failed. This is not unusual and i see it frequently.
A quick phone call to your bank or credit card company will allow you to accept the remote
support after they release the hold.
I will send the offer back to you, you can accept it once they call is made and it should go thru.
I will wait. My shift doesnt end for a few hours.
Hi, i havent heard back from you. Did you still need further assistance written or otherwise?