Hi Jervin my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Turn off the laptop and wait for 2 mins after that power on and tap on the F2 key to get into the bios screen let me know if it stays on the bios screen or not.
Hi, I'm Sandy and I look forward to help you today.
I'm sorry about the issue.
Please turn off the laptop. Disconnect power cord.
Take out the battery.
And then connect power cord only and not the battery.
Restart the computer.
And check if it works fine or not.
Turn it off and try to restart it without battery and tell me about its outcome. Thank you.