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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have a Pavilion with Windows 8 as the OS. When I set it

Customer Question

I have a Pavilion with Windows 8 as the OS. When I set it up, I established a password ***** I now cannot reconstruct or find. What can I do to change the password ***** that I can use the laptop?
Submitted: 4 months ago.
Category: Laptop
Expert:  Kamil Anwar replied 4 months ago.

Is it showing an email address at the login screen?

Customer: replied 4 months ago.
but I don't know how you can connect to this computer, since I cannot boot it up. I am on a different computer for this question.
Expert:  Kamil Anwar replied 4 months ago.

No need to connect at this stage. Is it showing an email address at the login screen?