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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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Reason my laptop is requiring a password to open up. it

Customer Question

For some reason my laptop is requiring a password ***** open up. it never has done this before. I do not know what the password ***** never had to use it before. I cannot get past this page to set a new password. Can you help me?
Submitted: 3 months ago.
Category: Laptop
Expert:  Jason Fenoglio replied 3 months ago.

Hi my name is ***** ***** I may be able to assist. Which Windows version are you running? Is the username an e-mail address?