Hello and thank you for your question. I look forward to assisting you today. Can you give me a little history please? Are you referring to the cooling fan, and if so, did you have it replaced before?
Okay thank you. We are only an online tech support service and provide no hands on repair. Cooling fans rarely need replacing? Was yours replaced or just repaired?
Are you sure it has failed again?
Have you checked the air intake vents? Try blowing them out with a can of compressed air to clear them out. That may be all that is needed?
How old is your computer?
I am surprised you are having that much of a problem with the fan on that new of a computer? You may be able to remove the bottom yourself to check the fan if you want to give that a try?
If you are going to give that a try, give me the model number and I will try to locate the instructions for you.
Possibly on the bottom?
Bookmark this page.
What browser are you using?
Just checking back to see if you were able to locate the model number? Let me know please and I would be happy to continue working with you.