How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

The curser on my Acer Aspire 5532 is stuck. I have tried the

Customer Question

Hi! The curser on my Acer Aspire 5532 is stuck. I have tried the Fn, F6 route but inly get a black screen. Also tried Fn,F4...nothing. The laptop is old. ( it was my Dad's for 3 yrs, mine for 3) . Also, right click is broken and the small pad for guiding with your finger is very hot?! Help! Thank you.
Submitted: 3 months ago.
Category: Laptop
Expert:  Jason Fenoglio replied 3 months ago.

Hi my name is ***** ***** I may be able to assist. Are you just getting a black screen with a cursor after the initial start up?