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Kevin T
Kevin T, IT Manager
Category: Laptop
Satisfied Customers: 298
Experience:  IT Manager
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I reset a vmail box but 't know the default password on an

Customer Question

I reset a vmail box but don't know the default password ***** an old Stratagy flash system for this user and xxx997 doesn't work
Submitted: 3 months ago.
Category: Laptop
Expert:  Jason Fenoglio replied 3 months ago.

Hi my name is ***** ***** I may be able to assist. Have you tried dialing the VM box and entering *999#, then enter the security code e 999997 or 8888 followed by #? Let me know if that works for you.

Customer: replied 3 months ago.
No that did not work
I can get into the admin box and delete user then add user and put user in dial by name directory and change time and date on system but cannot get past user password ***** retrieve messages or record greeting or
Customer: replied 3 months ago.
Feel free to call my cell at(###) ###-####
Customer: replied 3 months ago.
Hey Jason, You still there?
Expert:  Jason Fenoglio replied 3 months ago.

Sorry, I got stuck on another call. I'm going to open this up to the other experts and see if they can help. I was not able to find anything.

Customer: replied 3 months ago.
Expert:  Kevin T replied 3 months ago.

We used to have the same system- as it is end on life on limited support I would suggest speaking to nortel but it is unlikely we could gain access as each system has a different SID Identifier.

Not the answer your looking for I know.

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