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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I have an HP Pavilion Model HPG7 notebook serial #

Customer Question

I have an HP Pavilion Model HPG7 notebook serial # *****
product # *****#ABA
1) I've lost the Microsoft office that was installed prior to shipment
2) sound recorder and audio giving me a "not responding" error (I think driver files
missing or corrupted.
3) I've tried to reset computer for a prior date where it was working well (February date)
but had trouble even locating the whereabouts of that task/function (missing as well?)
Can I get help with these issues?
Submitted: 7 months ago.
Category: Laptop
Expert:  Cris replied 7 months ago.

Hi, thanks for using JustAnswer.com I am Cris.

Can I offer you secure remote support so I can help you with your issue?

Customer: replied 7 months ago.
How did I end up on this site????
Expert:  Cris replied 7 months ago.

Most likely googled your issue and justanswer is reputable site with trained experts in tons of categories.