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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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How to get my dell laptop out of authentication mode

Customer Question

How to get my dell laptop out of authentication mode
Submitted: 11 months ago.
Category: Laptop
Expert:  Cody replied 11 months ago.

Is this a program you're in? Can you take a screenshot and attache it here of what your'e seeing?

Customer: replied 11 months ago.
No don't have a camra but it is a white screen with great and black letters and said. This computer system #bn9kjd1-595b is protected by a password ***** system
Expert:  Cody replied 11 months ago.

this maybe the bios startup password, but I"ll see if someone else is more familiar with it than me.

Customer: replied 11 months ago.
It comes on when you turn it on ! Can't do anything at all with it