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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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My laptop says system diagnostics... It's Hp, F1 f2 f3 f4,

Customer Question

My laptop says system diagnostics...
JA: Just to clarify, what's the make and model of your laptop, and what operating system are you running?
Customer: It's Hp
JA: What troubleshooting have you tried?
Customer: F1 f2 f3 f4
JA: The computer expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Nope that's it it's just that all my things has been vanished...
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Laptop Technician about your situation and then connect you two.
Submitted: 5 months ago.
Category: Laptop
Expert:  Jess M. replied 5 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

What version of Windows was running on the problem computer? Vista, 7, 8 or 10?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess