Please explain your issue in more detail so I can assist you
How old is the netbook?
How old is your Slimbook?
Please answer my question:
Thank you for that information. You will need to call 1-***-***-**** between 9am-5pm Monday thru Friday to see if they can help you with a firmware update.
If you can take a minute and use the rating system to rate our session as 3 stars or higher and press Submit so I am credited with helping you.