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Josh
Josh, Computer Enthusiast
Category: Laptop
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Experience:  Laptop expert
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How can I get new software or firmware Craig Slimbook CLP289

Customer Question

How can I get new software or firmware for my Craig Slimbook CLP289 Diual Core
Submitted: 1 year ago.
Category: Laptop
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Josh replied 1 year ago.

Hi!

Please explain your issue in more detail so I can assist you

Customer: replied 1 year ago.
I turn my slimbook on and it opens to the slider page and says loading just before that then I wait while loading for some timev then it says Craig and shuts down.
Expert:  Josh replied 1 year ago.

How old is the netbook?

Customer: replied 1 year ago.
I did its my cell pphone and this instrument is not the one that needs work on it.
This laptop is not the slimbook.
Expert:  Josh replied 1 year ago.

How old is your Slimbook?

Customer: replied 1 year ago.
I am not going to pay unless I get an answer to my problem I paid the 5.00 dolar up front money.
Expert:  Josh replied 1 year ago.

How old is your Slimbook?

Customer: replied 1 year ago.
Please answer me.
Expert:  Josh replied 1 year ago.

Please answer my question:

How old is your Slimbook?

Customer: replied 1 year ago.
You can not connect to the slimbook can you? How can you do that? The laptop I am using now is not the slimbool.
Expert:  Josh replied 1 year ago.

Please answer my question:

How old is your Slimbook?

Customer: replied 1 year ago.
Why don't you answer my question as to how you can connect to the slimbook.? This instrument is not the slimbook
.
Expert:  Josh replied 1 year ago.

Please answer my question:

How old is your Slimbook?

Customer: replied 1 year ago.
I told you I bought 3 years ago for a Christmas present for my wife.
Expert:  Josh replied 1 year ago.

Jim,

Thank you for that information. You will need to call 1-***-***-**** between 9am-5pm Monday thru Friday to see if they can help you with a firmware update.

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