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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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My laptop has developed an issue of not accepting the

Customer Question

my laptop has developed an issue of not accepting the windows password, so therefore I can not open it to see if anything else is wrong with it. I do not have a back up disc. I have a windows 10 hp notebook. It isn't a yr old yet but I have had some trouble with it before this issue. Can you give me any advice as to take care of this problem
Submitted: 4 months ago.
Category: Laptop
Expert:  Cody replied 4 months ago.

We would need a working computer and a blank CD to burn a reset password ***** on the CD.