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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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I have a hp laptop with Windows Vista S/N C NF7262817 -

Customer Question

I have a hp laptop with Windows Vista S/N C NF7262817 - cannot connect to my wireless internet as of yesterday - AT&T thinks it is something to do with my HP laptop - can you help me in any way?
Submitted: 4 months ago.
Category: Laptop
Expert:  Mr.Med replied 4 months ago.

Hello and welcome to justanswer, my name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Is there any error or message when connecting the HP windows vista computer to your Wi-Fi/wireless network name?

Can you connect an Ethernet/network cable from the hp computer to the router, does internet work with wired/cable connection?

Please reply at the box below.

Thank you,

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