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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Asked question 16 hrs ago only to find out payment posted

Customer Question

Asked question 16 hrs ago only to find out payment posted but not question
problem: when I do normal start up of laptop I get the first login screen ( which is normal and no problem. It has "Windows Vista Home Premium" and login space/prompt. I login as normal but now get error message "The User Service service failed the login. User profile cannot be loaded". There are no other promo directions to resolve this and I am unable to advance to any icons or any programs that are active.
Bill King(###) ###-####
Submitted: 5 months ago.
Category: Laptop
Expert:  Jason Fenoglio replied 5 months ago.

Hi my name is ***** ***** I may be able to assist. Do you have any other logons that you can use to logon to the PC, like Administrator?