Hi Mary. My name is***** linear read test error is something that would require a hard drive replacement.
If the drive is under warranty Dell will replace it at no cost to you. Is that your situation?
If out of warranty I can help you locate a suitable replacement.
Dell has a label on their computer that contain a Service Tag and Express Service Code
number. Could you supply me with either of those?
It's an error that can't be fixed. A drive replacement is the only solution. I don't know
if you need a new laptop. How old is it?
What version of Windows is on the laptop?
Dell has a label on their laptops that contain a Service Tag and Express Service Code
I don't know what Dell wants for a new drive but you can compare here:
I buy from NewEgg: