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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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My photos will not connect to email to send photos. Had

Customer Question

My photos will not connect to email to send photos. Had several people help and they all say it is a malfunction .. not my inability!! HELP
I HAVE A MAC BOOK PRO (Early 2011) OS X El Capitan Version 10.11.3
Processor 2 GHz Intel Core i7, Memory 4 GB 1333 MHz DDR3
Submitted: 4 months ago.
Category: Laptop
Expert:  GeekGal replied 4 months ago.

Hi there, Sonia! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows. I'm sorry that you're having this issue. It would be my pleasure to help you resolve this.

Expert:  GeekGal replied 4 months ago.

If you'd like, I can offer the PREMIUM SERVICE of a SECURE REMOTE CONNECTION. This will allow me to see exactly what is happening on your computer and to work on the problem while you watch. This is completely optional. If you do not choose to take this service, I will walk you through a solution step by step here.