How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
46034742
Type Your Laptop Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I have an asus laptop computer and forgot password : Windows

Customer Question

I have an asus laptop computer and forgot password ***** login
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: Windows 8, where would I find model number
JA: Tell me a bit more about what's going on so he can help you best.
Customer: K55A
JA: Is there anything else important you think the Laptop Technician should know?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Laptop Technician about your situation and then connect you two.
Submitted: 6 months ago.
Category: Laptop
Expert:  Martin replied 6 months ago.

Hello and welcome.

Sorry to hear you're having trouble with your computer.

What does the username say, has it got an email address on the screen?

Regards,
Martin