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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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I need to set up internet connection on my laptop

Customer Question

I need to set up internet connection on my laptop
Submitted: 8 months ago.
Category: Laptop
Expert:  Richard replied 8 months ago.

Hi there and welcome Claryce

Can you tell me if this is a windows or Mac computer, which version? And what is the issue you are having setting up internet?

Thank you

Customer: replied 8 months ago.
windows
Customer: replied 8 months ago.
I changed internet providers and haven't tried to connect the laptop before now
Customer: replied 8 months ago.
are we still connected?????
Expert:  Richard replied 8 months ago.

Thanks

Can you tell me the make and model of the wireless router you have please?

Customer: replied 8 months ago.
verizon
Expert:  Richard replied 8 months ago.

thats the company, I need to know please the make and model of the wifi router

Customer: replied 8 months ago.
that is all I have. It would be connected wireless
Expert:  Richard replied 8 months ago.

Loom on the actual internet router please that they gave you...

Customer: replied 8 months ago.
all it says is Verizon 4glte
Expert:  Richard replied 8 months ago.

ok... if you mean you have a jetpack then on it

  1. From the Home screen, select Menu.
    Utilize the Scroll buttons to highlight and the Select button to select.
  2. Highlight 'Wi-Fi' then select More.
  3. View the name and password ***** select OK.

Tell me the name and password