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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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Have dash type lines through screen page : new computer,

Customer Question

have dash type lines through screen page
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Laptop Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: new computer, added another mouse with wireless
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Asus laptop
JA: Is there anything else the Laptop Technician should be aware of?
Customer: two lap tops side by side as I transfer data from old to new - two logictech mpuses - one on each laptop
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Laptop Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Laptop
Expert:  Richard replied 4 months ago.

Hi there and welcome

To clarify your issue, you have a Asus laptop and the screen has lines running through it?

If so, do these lines always appear no matter what you do?