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Sandy
Sandy, Computer Enthusiast
Category: Laptop
Satisfied Customers: 6002
Experience:  I have been fixing computers since last 7 years
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When I switch on it only shows black screen with lenovo.

Customer Question

When I switch on it only shows black screen with lenovo. Will not carry on to login screen?
Submitted: 6 months ago.
Category: Laptop
Expert:  Sandy replied 6 months ago.

Hi, I'm Sandy and I look forward to help you today.

I'm sorry about the issue.

Please follow the steps given below and tell me the outcome by replying backing to at the box given below:

Turn off the laptop.
Disconnect the power cord.
Now unplug the battery. You can turn it over to remove the battery.
Hold down the power button on the laptop for 1 minute.
Now, connect only power cord and restart it.

Customer: replied 6 months ago.
I need some tools to open the battery compartment. I'll try this when I am at home. Many thanks Sandy.
Expert:  Sandy replied 6 months ago.

Alright, please get back to me anytime and remember to rate. Thank you, ***** *****