Hello and welcome to justanswer, my name is ***** ***** i will be assisting you today,
I'm sorry about the issue, have you tried to uninstall and reinstall google chrome ?
Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with this issue?
Yes no problem, we can continue tomorrow :)
Ok, Thank you
Have a good day
Do you still need help please?
If you still need help please reply back to me