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Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Laptop
Satisfied Customers: 266
Experience:  Sr. Systems Engineer
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My Acer switch 10 charger port is damaged. I am out of

Customer Question

My Acer switch 10 charger port is damaged. I am out of battery power and need to access my data.
Please help
Submitted: 9 months ago.
Category: Laptop
Expert:  Jason Fenoglio replied 9 months ago.

Hi my name is ***** ***** I can assist. You could use a SATA to USB adapter to pull the data off of the drive if you remove the hard drive from the laptop. This way you can connect your drive to another PC like a USB stick.

Expert:  Jason Fenoglio replied 9 months ago.

The hard drive should be removable through a panel on the bottom of the laptop. You'll need small screwdrivers to remove the screws.

Expert:  Jason Fenoglio replied 9 months ago.

Let me know if that solution works for you.

Jason

Expert:  Jason Fenoglio replied 9 months ago.

How is the issue? Were you able to get to your data? Let me know if you need any further assistance.

Expert:  Jason Fenoglio replied 9 months ago.

It seems there may have been issues getting my responses to you. I just want to make sure that you received my messages and to see if you still need help

Jason

Expert:  Jason Fenoglio replied 9 months ago.

Hi there! This is Jason with JustAnswer.com checking in to see if you still needed assistance with your issue. Let me know either way.

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