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Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 598
Experience:  Laptop repair specialist
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Can't get past opening screen

Customer Question

Can't get past opening screen
Submitted: 10 months ago.
Category: Laptop
Expert:  Viet - Laptop Tech replied 10 months ago.


I'm sorry about the issue. What's the model of your laptop?

Does it have windows xp, vista, or 7 or 8 or 10?

What's showing on the screen now?

Please reply at the box below. Thank you,

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