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Ask Charles A. Roberts Your Own Question

Charles A. Roberts
Charles A. Roberts, Computer Enthusiast
Category: Laptop
Satisfied Customers: 597
Experience:  Laptop repair specialist
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I have a Toshiba laptop windows 8.1 and it was working last

Customer Question

I have a Toshiba laptop windows 8.1 and it was working last night but today it's not doing anything I mean absolutely nothing help?
Submitted: 4 months ago.
Category: Laptop
Expert:  Dan replied 4 months ago.

Hello and thank you for your question. I look forward to assisting you today. Does it power up?

Expert:  Dan replied 4 months ago.

Please let me know if I can assist you.

Expert:  Jason Fenoglio replied 4 months ago.

Hi my name is ***** ***** I may be able to assist. Have you tried removing the laptop from AC power and removing the battery from the laptop for 10 secs. After the 10 secs, reconnect the battery and AC power to see if there is any different result.